Legacy Automotive Group Driving Higher Profits, Cleaner Data, and Full Visibility
Legacy Automotive Group is a four-store dealer group based in Southeast Kentucky, spanning Legacy Nissan, Legacy Ford, Legacy GMC Chevrolet, and Tincher Williams Chevrolet across the London and Corbin markets. Dealer Principal Ed Hyde runs a lean management structure with a centralized recon operation and a sharp focus on used inventory performance, making efficiency and data-driven decision making core to how the group operates.
The Challenege
As the group grew across rooftops, Legacy’s previous tool started showing its limits. The market data wasn’t clean, competing pricing from salvage title dealers and high-mileage lots was bleeding into their comparisons, quietly pulling their pricing down further than it needed to go. And with no easy way to filter out irrelevant competitors, Ed and his team had no real confidence they were making the right calls.
On top of that, managing used inventory across multiple stores meant juggling several disconnected platforms, there was no single place to get a clear picture of what was on the lot, what was aging, and where the opportunities were. The tool had served its purpose, but Legacy had outgrown it.
“Anything you think of when it comes to managing your inventory, it does it.”
The Solution
When Legacy switched to VINCUE, the difference was immediate. For the first time, Ed could filter out irrelevant competitors, salvage title dealers, high-mileage lots, directly inside the platform, without a support call, giving his team clean market data and the confidence to price accurately. Managing inventory across four rooftops went from a multi-tool juggling act to a single centralized login, with turn rate, aging, lead activity, and recon visibility all in one place.
Trim and build-specific data meant that when a customer came in claiming a competitor was $500 cheaper, the answer was right there on screen, because it wasn’t the same car. And with CRM lead data flowing directly into VINCUE, Ed’s team could see not just how many leads a vehicle had, but use that demand signal to make smarter appraisal and pricing decisions in real time. It wasn’t just a tool upgrade, it was a completely different way of running the business.
RESULTS
Profitability increased BY gaining cleaner, more accurate market pricing
Stopped underpricing inventory by filtering out salvage and high-mile dealers, holding prices in line with market value
Centralized VEHICLE LIFECYCLE management across 4 rooftops
BDC actively re-engaging unsold leads and matching them to new inventory as it arrives, keeping buyers in the funnel
The Impact
For Ed Hyde and Legacy Automotive, switching to VINCUE wasn’t just a tool change, it was a turning point for them. With cleaner data, centralized visibility, and processes that actually scale across rooftops, Legacy went from reacting to their market to confidently leading it. As Ed puts it, “Transparency builds trust, and that’s what VINCUE allows us to do.”
What is Vehicle Lifecycle Management?
Plan
Coordinated inventory operations, moving as one.
Intelligent Buying Plan, Market Analytics
Manage
Beat the market by selling on value, not price alone.
Market Pricing, Merchandizing, Syndication
Right on Cue
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