Meet the Team: Chris Arnold
Meet Chris Arnold: Director of Performance Management
Chris Arnold didn’t come to VINCUE by accident. When the software venture he’d joined was shut down after just a couple months, Chris found himself weighing two job offers at the same time. He chose VINCUE. “I believed in the vision,” he says simply.
That kind of intentionality defines how Chris approaches his role as Director of Performance Management, a position he’s held since December 2022. Before joining VINCUE, Chris spent 21 years on the dealer side, which means he knows firsthand what it feels like to be treated like a number.
“So many times when you’re on that side, you’re seen as a number. I just want to hit my quota.” That experience shapes everything about how he shows up for VINCUE’s dealer partners today. His north star is straightforward: make sure dealers know they have a voice. If something isn’t working in the platform, or there’s a feature they need, Chris takes that feedback seriously, and takes it to work.
Outside the office, Chris is a self-described Waffle House guy, a 80s cartoon loyalist (Transformers and G.I. Joe, if you’re asking), and a man of faith who starts every Sunday at church with his daughter. At VINCUE, the human-to-human approach isn’t a tagline. For Chris Arnold, it’s personal.
Want to meet more of the team and see how we’re driving innovation? Check out our resources tab.
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Our Dealers Can’t Stay Quiet on Google
VINCUE boasts an exceptional team and an outstanding platform. Our performance manager, Bryan Ball, is truly remarkable and incredibly patient. In over a decade of working with automotive vendors, I’ve never encountered a performance manager as dedicated and hardworking as Bryan and his team. Their efforts have significantly enhanced our business efficiency and success.
Stephanie Jacobs
Internet Director
Berge Toyota
Mesa, AZ
New to the VINCUE family, and I’m very impressed with the immediate support provided by the team. Charlie Basham has been a key factor in getting the dealership started on a great path with the VINCUE system. He has been very responsive to my questions and has made sure I can navigate the key reports and understand the process used. Cheyenne Currier has also been very responsive with merchandising uploads needed by the dealership. I look forward to working with the VINCUE Team in the future.
Lynn Burns
Used Car Manager
Sierra Toyota
Sierra Vista, AZ
I use VINCUE on a daily basis and cannot imagine using any other platform. It’s user friendly with it’s drop down menu and search bar at the top of the page. So much so that I haven’t had the need to use live rep assistance as of yet.
John Medina
Product Specialist
Route 22 Honda
Bram Automotive Group
Hillside, NJ
