Feldman Imports Mercedes-Benz – Streamlining for Efficiency with VINCUE
Watch: Feldman Imports Mercedes-Benz – Streamlining for Efficiency with VINCUE
THE CHALLENGE
The processes at Feldman Imports were not streamlined or efficient, specifically when adding descriptions on vehicles. This was taking managers off the floor and kept them from helping customers and other employees.
“It’s time to move to VINCUE, for us the driving factor was the Vehicle Descriptions and pricing. It was slso the visibility and ability to make better, quicker decisions.”
THE SOLUTION: Utilizing VINCUE End-to-End Inventory Management
VINCUE provided Feldman Imports with a unified platform that combined market pricing insights, real-time appraisal tools, and advanced acquisition options. Feldman Imports implemented VINCUE data-driven insights to help with more accurate pricing adjustments, assess market demand more accurately, and monitor the performance of their inventory more effectively. VINCUE has given their managers time back to spend with customers and their people.
They had used other vendors but the biggest issue was that they have never been as efficient and streamlined as they are with VINCUE. They felt that they had performance managers that really didn’t understand the data. The driving factor in changing was vehicle descriptions. Used car managers spend a lot of time and energy building them and VINCUE gives the descriptions without having to manually enter them. It took 20-30 minutes using the old way, using VINCUE they got it down to under a few minutes.
RESULTS |
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| Streamlined the Vehicle Description Process Before this a manager would have to go into possibly 2 to 3 different systems to get the information. They would then have to manually or even click to enter it into the previous system. VINCUE vehicle description builder was able to help them get the time to create descriptions down from 30 minutes to less than 5 minutes per unit. “I mean, it’s just, almost too easy.” Joe Feldman – Owner |
| Cut the time to Appraise by 50% By having an easy to use, robust end to end appraisal process Feldman was able to save 50% of the time it took to appraise a vehicle and get it ready for retail versus their old process with 2-3 different platforms that they would have to gather data from to make informed decisions. They now know what the vehicle has in terms of equipment, whether off brand or their flagship Mercedes-Benz units. |
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More Than Doubled Purchasing Efficiency |
IMPACT
VINCUE transformed Feldman’s ability to appraise, stock, and merchandise their units quickly and easily, saving their team time and allowing them to concentrate on customers and their employees while increasing profits and decreasing turn time.
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