VINCUE™ Dealer Resources

Frequently Asked Questions

If you want to learn more about VINCUE but you're not quite ready to schedule a test drive, check out our most commonly asked and answered questions from dealers just like you.

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For Prospects

How much does VINCUE cost?

VINCUE delivers a premium product without the premium price tag. Dealers who switch to our all-in-one platform regularly see their monthly software bill cut by 30-60%.

Since every dealership is different, we’ll want to connect with you to learn more about the unique challenges your operation faces. Our team will then deliver a customized solution that best fits your needs.

To find out exactly how much you could save, Schedule a Test Drive with someone from our team.

Who’s really running the show around there?

VINCUE was built by dealers for dealers. No faceless conglomerate here, our company was formed by a small group of automotive industry guys and software nerds wanting to build a better dealership platform.

It’s still that same team (with some friendly new faces) that’s working to bring you the best possible product today. Visit our About VINCUE page more about our history and the folks behind VINCUE.

Where does all your data come from?

VINCUE’s data comes directly from 40,000+ dealership websites, tracking more than 7 million vehicles in real time. It’s modern, it’s independent, and it’s completely up-to-the-minute. We believe that better data is the key to making better decisions.

Where are you guys located?

DealerCue HQ is located in downtown Kansas City, Missouri.

Followup Question: So do you know Patrick Mahomes?

Not exactly. Believe it or not, he’s been a bit hard to lock down for endorsements lately.

What kind of learning curve should we expect and will our lot veterans be able to pick it up?

VINCUE’s intuitive functionality and all-in-one design makes it easy for your team to learn and use. With thorough training and excellent customer support, most VINCUE customers see 100% employee adoption in a matter of days, not months.

It seems like VINCUE is always rolling out great new features, what are you working on right now?

Literally, so much and we’re happy to keep you up to date online and via email. Find us on social media – Facebook, or Linkedin, Twitter) – or by signup for our emails.

Don’t worry — we make quality content a priority because we don’t like junk mail either.

Sounds right up my alley, are you hiring?

As a growing company and industry leader, we’re always looking for talented, ambitious people to join our team.

Resumes and cover letters can be sent to: contact@dealercue.com

For VINCUE USERS

How do I add or remove a user?

You can give us a call at 844.484.6283 X2 or you can email support@dealercue.com To add a new user, we’ll need to know their name, phone number, email address, and access level.

Help! I forgot my password!

Don’t panic, our support team can help. Contact us at 844.484.6283 X2 or at support@dealercue.com

There's a fancy new dealership opening just down the street and I'm a little nervous.

Your Performance Manger lives for stuff like this! They will work with you to develop strategies to outmaneuver any new competitor. Your Performance Team can be reached at 844.484.6283

How much will it cost for additional training for me or a new employee?

Training for VINCUE clients is unlimited, ongoing, and 100% free. We’re always happy to walk any member of your team through the platform to make sure they’re getting the most out of everything VINCUE has to offer. Give us a call at 844.484.6283 X1 or email contact@dealercue.com to schedule training.

I need to updated my billing info, who do I call?

Our Ledger-ndary Accounting team can be reached at 844.484.6283 X4 or accounting@dealercue.com.

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Hundreds of Dealers have switched to VINCUE recently because we offer tools and solutions that meet the challenges of today’s markets. Selling cars isn’t magic and it’s never been less of an art. Today’s market is powered by data and your customers know it. To meet them where they are you need smarter tools and smarter systems. We all know where the market is heading, let us help you get there first.