Work at VINCUE

Mobile Application Developer opportunities available exclusively in Kansas City, MO — full-time roles only.

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point — and we’ve just hit ours.

We’re VINCUE, a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of rapid growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you’re looking for a true rocket ship — one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job — you’ll find a team, a mission, and a place to thrive.

We’re looking for passionate software developers who want to be more than just another developer. We seek people who want to be a product developer and an integral part of the solution. You’ll join a team that’s building exceptional B2B software that our customers rely on every day

VINCUE’s Product & Development Team is a fast-moving, high-impact group of engineers, product thinkers, and problem-solvers who thrive on building real solutions for real users. We work hard and play hard, balancing intense focus and drive with a culture that celebrates creativity, camaraderie, and wins of every size.

We’re scrappy by design. We do more with less, lean into constraints, and build with purpose. Our team members are trusted with autonomy and ownership from day one because we believe the best people don’t need to be micromanaged; they just need the right direction and support. Our team enjoys solving messy problems, loves building things that matter, and prefers action over endless meetings.

The Right Mindset:

• You care deeply about user experience and usability—not just making features work, but making them work beautifully for real people.
• You’re passionate about what you’re building, not just the technologies you’re using to build it.
• You want to be part of something meaningful and see your work make a real impact.

The Experience:

• Extensive experience building world-class, customer-facing, commercial B2B software solutions.
• Strong background in developing scalable, reliable applications that businesses depend on.
• Proven track record of shipping software that users actually love to use.

The Approach:

• You are technology-agnostic and willing to learn—you choose the right tool for the job rather than falling in love with any particular stack.
• You think about the end user first and the implementation second.
• You understand that great software is about solving real problems, not showcasing technical process.

• Architect and build software solutions that directly impact our customer’s success.
• Collaborate closely with product and design teams to create intuitive, powerful user experiences.
• Take ownership of features from conception through deployment and beyond.
• Contribute to technical decisions that shape the future and scalability of our platform.

Full Stack Developer opportunities available exclusively in Kansas City, MO — full-time roles only.

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point — and we’ve just hit ours.

We’re VINCUE, a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of rapid growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you’re looking for a true rocket ship — one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job — you’ll find a team, a mission, and a place to thrive.

We’re looking for passionate software developers who want to be more than just another developer. We seek people who want to be a product developer and an integral part of the solution. You’ll join a team that’s building exceptional B2B software that our customers rely on every day

VINCUE’s Product & Development Team is a fast-moving, high-impact group of engineers, product thinkers, and problem-solvers who thrive on building real solutions for real users. We work hard and play hard, balancing intense focus and drive with a culture that celebrates creativity, camaraderie, and wins of every size.

We’re scrappy by design. We do more with less, lean into constraints, and build with purpose. Our team members are trusted with autonomy and ownership from day one because we believe the best people don’t need to be micromanaged; they just need the right direction and support. Our team enjoys solving messy problems, loves building things that matter, and prefers action over endless meetings.

The Right Mindset:

• You care deeply about user experience and usability—not just making features work, but making them work beautifully for real people.
• You’re passionate about what you’re building, not just the technologies you’re using to build it.
• You want to be part of something meaningful and see your work make a real impact.

The Experience:

• Extensive experience building world-class, customer-facing, commercial B2B software solutions.
• Strong background in developing scalable, reliable applications that businesses depend on.
• Proven track record of shipping software that users actually love to use.

The Approach:

• You are technology-agnostic and willing to learn—you choose the right tool for the job rather than falling in love with any particular stack.
• You think about the end user first and the implementation second.
• You understand that great software is about solving real problems, not showcasing technical process.

• Architect and build software solutions that directly impact our customer’s success.
• Collaborate closely with product and design teams to create intuitive, powerful user experiences.
• Take ownership of features from conception through deployment and beyond.
• Contribute to technical decisions that shape the future and scalability of our platform.

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point — and we’ve just hit ours.

We’re VINCUE, a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of rapid growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you’re looking for a true rocket ship — one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job — you’ll find a team, a mission, and a place to thrive.

This role provides high-level administrative, organizational, and strategic support to executives and senior management within an organization. They are crucial to improving the executive’s productivity and efficiency by managing their time, handling sensitive information, and serving as a central point of contact.

What You’ll Do:

• Office Management: Ordering supplies, managing office inventory, and ensuring the smooth functioning of the office environment. Submitting building work orders, onboarding new employees
• Document Preparation: Preparing reports, presentations, and other documents as needed
• Special Projects: Assisting with special projects and initiatives as assigned by the executive team; ordering catering for events
• Calendar Management: Scheduling appointments, meetings, and events for executives
• Communication Management: Answering phones, screening calls, managing emails, and drafting correspondence
• Meeting Coordination: Organizing and facilitating meetings, including scheduling and preparing materials
• Travel Arrangements: Making travel arrangements, including flights, accommodations, and itineraries

Working Conditions:

This role requires you to be in office at 1100 Main Street, Kansas City MO 64111. Our office hours are from 9am – 5pm, Monday through Friday.

Why You’ll Love Working Here:

• Work on impactful products that are actively changing how cars are bought and sold
• Join a fast-growing company with a startup spirit and serious industry traction
• Collaborate with smart, driven teammates who take pride in their craft
• Flexible work environment with competitive compensation and benefits
• Be part of something big: helping dealers modernize and compete in a digital-first world

Required:

To be successful as an Executive Administrative Assistant, strong skills in several areas are essential.

• Administrative Support: Providing comprehensive administrative support, including data entry, file management, and setting up systems to improve efficiency.
• Communication: Excellent verbal and written communication skills are vital for interacting effectively with executives, clients, and team members.
• Organization & Time Management: The ability to manage multiple tasks, prioritize effectively, meet deadlines, and keep schedules and information well-organized is crucial.
• Attention to Detail: Paying meticulous attention to detail is necessary to avoid errors in scheduling, communication, and document preparation.
• Technological Proficiency: Expertise in office productivity tools like Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace is fundamental. Familiarity with project management tools and communication software may also be required.
• Discretion & Confidentiality: Handling sensitive information with the utmost care and discretion is paramount.
• Problem-solving & Critical Thinking: EAs often need to anticipate needs, troubleshoot issues, and devise solutions independently.
• Adaptability & Flexibility: The ability to adjust quickly to changing priorities and demands is crucial in a dynamic executive environment.

Preferred:

• Associate’s or Bachelor’s Degree/Relevant Experience: Business Administration, Communications, Office Administration, or related fields are particularly beneficial.
• Prior administrative experience.

EEO Statement:

VINCUE is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and provided equal opportunities for advancement.

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point — and we’ve just hit ours.

We’re VINCUE, a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of rapid growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you’re looking for a true rocket ship — one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job — you’ll find a team, a mission, and a place to thrive.

The Technical Support Specialist provides essential technical assistance and support to users regarding VINCUE software. This role involves troubleshooting issues, responding to queries, and maintaining optimal system performance to ensure seamless operations for all users

What You’ll Do:

• Provide first-line technical support via phone, email, chat, addressing user inquiries and resolving technical issues promptly and efficiently.
• Diagnose and troubleshoot software issues.
• Escalate complex technical issues to higher-level support or development teams or appropriate specialists when necessary, ensuring proper documentation and follow-up.
• Document all support interactions, including problems encountered, steps taken for resolution, and resolutions achieved, in the help desk ticketing system.
• Guide users through problem-solving steps, providing clear and concise instructions.
• Monitor system performance and identify potential issues or areas for improvement.
• Assist with user account management, including creation, modification, and deletion of accounts.
• Participate in IT projects as needed, such as system upgrades, software deployments, and hardware refreshes.
• Adhere to IT policies, procedures, and security best practices.

Working Conditions:

• Typically office environment, 8 hour shifts set by Team Lead and Director to meet the need of clients.
• May require occasional evening or weekend work to address urgent issues or perform system maintenance.

Why You’ll Love Working Here:

• Work on impactful products that are actively changing how cars are bought and sold
• Join a fast-growing company with a startup spirit and serious industry traction
• Collaborate with smart, driven teammates who take pride in their craft
• Flexible work environment with competitive compensation and benefits
• Be part of something big: helping dealers modernize and compete in a digital-first world

Required:

• Associate’s degree preferred in Computer Science, or a related field, or equivalent practical experience.
• 1-3 years of experience in a technical support role, help desk, or similar IT position.
• Strong knowledge of operating systems (Windows, macOS, Linux).
• Proficiency in troubleshooting internal software applications and Chrome extensions.
• Familiarity with common software applications (Microsoft Office Suite, web browsers,
  email clients)
• Basic understanding of network concepts (TCP/IP, LAN/WAN, Wi-Fi)
• Excellent problem-solving, multitasking and analytical skills.
• Strong communication and interpersonal skills, with the ability to explain technical
  concepts to non-technical users.
• Customer-focused approach with a patient and empathetic demeanor.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with help desk ticketing systems (e.g., Hubspot, Zendesk, ServiceNow, Jira
  Service Desk)
• Previous experience with supporting software specifically for the auto industry or similar
  industries (DMS, IMS, Automotive Websites, etc.

Preferred:

• Experience with remote support tools.
• Experience supporting mobile and desktop applications
• Experience creating and maintaining technical documentation.

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point — and we’ve just hit ours.

We’re VINCUE, a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of rapid growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you’re looking for a true rocket ship — one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job — you’ll find a team, a mission, and a place to thrive.

The Performance Management team is responsible for helping VINCUE dealers constantly strive for improved performance with VINCUE technology by reinforcing software, strategy, and process best practices. The Performance Management team is the front line of dealer experience and engagement and is responsible for advocating for both VINCUE and the dealer.

The Performance Management team operates as a team at all times, constantly supporting each other and striving to share new lessons learned, best practices, and celebrating wins. Performance Managers regularly meet within their teams, as a department, and with their direct supervisors to address and resolve issues, find opportunities for improvement in both technology and process, and learn new ways of providing exceptional performance management to VINCUE dealers.

The Performance Management team is managed directly by Directors of Performance Management, who report directly to the Chief Operating Officer.

Each Performance Manager is assigned a portfolio of dealers and is responsible for the proactive account and performance management of each dealer. The Performance Manager will work with each dealer to understand, identity, and track their unique needs and goals, and identity opportunities for improvement and solutions to challenges. They will evaluate and adapt new strategies to keep up with the needs of the business and the ever-changing conditions of the retail automotive industry.

The Performance Manager is primarily responsible for the success and retention of VINCUE dealers through the optimization of VINCUE software solutions and dealer processes. The Performance Manager will spend the majority of their time partnering with current clients by providing ongoing analytics, consultation, and support in order to maximize the dealer’s return on investment.

• Build and grow long-term, trusting relationships with a range of contacts at assigned dealerships (buyer/signer, implementer, stakeholder, etc.), including the highest level in each organization (e.g., General Manager).
• Consult with clients to maintain up-to-date understanding of their business needs, goals, and objectives.
• Ability to articulate, communicate, and advocate for the full suite of VINCUE products.
• Monitor and analyze product performance and client business and performance trends to determine adjustments needed to optimize product utilization (according to the client’s business goals/objectives).
• Interpret VINCUE reporting and analytics to explain product performance, optimization issues, and best practices to the customer in the context of their business goals and market
• Train customers to use core VINCUE Software products; involve Product Specialists and other business unit specialists for advanced product training when needed.
• Compile and share relevant reports or documentation related to the customers’ business and performance of VINCUE products as it relates to their business for the benefit of customers and sales and business development leadership.
• Contribute to strategic account planning, identifying opportunities and risks for each account.
• Effectively manage the progress and results of clients assigned and work with sales leadership to contribute and manage actions according to account strategy.
• Within any established parameters, determine the right frequency to meet with all assigned clients based on account plan(s), each client’s individual needs, as well as prioritization across all clients.
• Participate in the exchange of best practices across the team.
• Continuously learn and incorporate new and changing product offerings.
• Communicate with client contacts via text, phone, email, verbal, and presentation tailoring communications based on customer’s individual style and preference.
• Prepare and conduct effective presentations and training sessions.
• Budget time spent on each client: preparation, visit, follow-up, as pertains to customer’s needs and expectations.

This position is considered a Subject Matter Expert (SME) for both VINCUE technology and retail automotive inventory management. Successful candidates will have extensive experience in the retail automotive industry, either in the dealership and/or with a vendor providing inventory acquisition, management, or retail solutions.

• Maintain professional written, verbal and presentation communication.
• Budget time to plan activities for each week: schedule visits to customers, conduct research, enter account records in CRM, etc.
• Understands and exemplifies characteristics for world class account retention and client satisfaction
• 5+ years management experience in retail automotive
• Ability to work with all dealership stakeholders from Owner, Regional Management to department heads and dealership staff
• Highly Motivated self starter able to work remote and and manage a client load of 70-80 accounts
• Ability to travel 20-25% of the time but may vary
• Has a good understanding of automotive technology and how data flow