NADA26 Master Class with VINCUE

Inside the Service-to-Sales Playbook: A NADA26 Master Class with VINCUE

Published On: December 31st, 2025Categories: EventsTags:

Smart franchise dealers know that used car operations are no longer optional, they’re critical to sustaining the dealership through market volatility and generating the resources needed to invest in new car sales. But relying on trades and auctions alone isn’t enough to source the volume you need to be successful.

The next frontier? Your service department.

In each service appointment, you have an audience with deep insights into both the vehicle and the owner. You know more about the person and the car than in any other type of transaction. You’ve already built trust because the owner is doing business with you. All that’s left is activating those service appointments by creating a direct line between your service department and sales desk.

The challenge? Your service team is trained to fix cars, not appraise them, work deals, or know what inventory your sales floor needs next. But innovative dealers are cracking the code using a combination of people, process, and technology. And they’re seeing real results.

Learn From Dealers Who Are Winning at Service-to-Sales

Join VINCUE President Danny Zaslavsky at NADA 2026 for an exclusive master class featuring three dealer operators who’ve mastered Service-to-Sales acquisition:

Meet the Panel

Brain Benstock

Managing Partner, Paragon Honda & Acura

Charlie Spradlin

Sales Director, Art Moehn Auto Group

Patrick Abad

General Manager, Beaver Toyota of Cumming

What You’ll Learn

Whether your dealership has tried and failed, is currently experimenting, or is only seeing moderate success converting service lane leads, this panel will give you real-life advice and tactics you can implement immediately:

Learn how to train and compensate Service Advisors to drive leads from service appointments to sales acquisitions, or develop a dedicated team of sales professionals who advise service customers on purchase and trade options
Gain strategies these dealers are using, from promotional materials and QR codes to dedicated service-lane sales positions, and how to scale what works

Learn how to use data signals and tools to more quickly target, activate, and convert service appointments into acquisitions without burning out your team

Ready to turn your Service Lane into a Predictable Acquisition Source?

Attend the workshop on Thursday, February 5 from 12:30–1:15 PM PT in Location W311. Can’t make it? Stop by Booth #4923W at NADA to schedule a private demo and see how VINCUE can help you unlock your service department’s potential.

Right on Cue

get in the game

Sign up for our newsletter to get regular updates on new, resources, partnerships, features, and  other important announcements from VINCUE.

Cue the Next Leader

Hosted by VINCUE Chief Marketing Officer, Michael Hopkins, Cue the Next Leader is a series of conversations designed to focus on a common journey and help automotive leaders go further, faster, by learning from other operators in our industry.

Test Drive the Well-Oiled ROI Machine

Why keep reading when you can just see it in action?

Our Dealers Can’t Stay Quiet on Google

Launched VINCUE a couple months ago for our dealership as we were previously on vAuto. We love the pricing, software, and the support team is engaging with a lot of new features coming. It was a GREAT decision to switch from vAuto to VINCUE and we are very happy with the new software and support team.

Brandon Bizzell

General Manager

The Faricy Boys Chrysler Jeep
Salida, CO

New to the VINCUE family, and I’m very impressed with the immediate support provided by the team. Charlie Basham has been a key factor in getting the dealership started on a great path with the VINCUE system. He has been very responsive to my questions and has made sure I can navigate the key reports and understand the process used. Cheyenne Currier has also been very responsive with merchandising uploads needed by the dealership. I look forward to working with the VINCUE Team in the future.

Lynn Burns

Used Car Manager

Sierra Toyota
Sierra Vista, AZ

Was previously with another provider for 16 years but now have been with VINCUE for 6 months and I absolutely love it and would never go back to my old provider. Even if you’re not considering making any changes right now, this is one I would look into and you won’t regret it! What I realized is how behind the times my previous provider is and I didn’t even realize it until I learned about VINCUE!

Mark Owen

General Manager

Cable Dahmer Automotive
Kansas City, MO

4.9 Stars from 150+ Reviews