Unifying Fixed & Variable Operations with VINCUE + Rapid Recon

Published On: September 23rd, 2024Categories: #TeamVINCUE, News & Announcements, Technology
VINCUE Product Manager

Josh Van Auken

At VINCUE, we understand that for dealerships to maximize their profits, seamless collaboration between fixed operations and variable operations is crucial. To support this synergy, we are excited to announce our latest integration with Rapid Recon, the leading reconditioning platform for dealership service departments.

The VINCUE + Rapid Recon partnership enhances the functionality of both platforms, and the efficiency of the people using them, by empowering dealers to manage reconditioning processes more effectively and ensure that fixed and variable operations work together harmoniously.

Seamless Integration Capabilities

The VINCUE and Rapid Recon integration offers a range of capabilities designed to provide real-time visibility and streamline reconditioning workflows all via realtime API connections:

  • Approve or Decline Work Items. Used Car Managers (UCM) can leverage inspection data pulled from Rapid Recon to approve or decline work item requests directly within VINCUE. This eliminates the need to switch between platforms, saving time and reducing errors.

  • Critical Status Change Notifications. Stay informed with notifications for critical vehicle status changes, enabling quick decision-making and efficient management.

  • Real Time Visibility into Vehicle Statuses. Dealers can now access up-to-the-minute information on vehicle statuses directly within VINCUE, ensuring that everyone is on the same page.

  • Real Time Visibility into Work Item Statuses. Service departments can track the progress of specific reconditioning tasks, allowing for better coordination and timely updates.

Benefits for VINCUE Dealers

This integration brings numerous benefits to dealerships, enhancing the collaboration between service departments and used car managers.

  • Streamlined Approval Process. Service department recommended reconditioning items must be approved by the UCM. With this integration, UCMs can review and approve requests directly within VINCUE, simplifying the approval process.

  • Profit Management. UCMs have a clear understanding of their profit goals and can set reconditioning budgets accordingly. This integration allows them to track and manage all reconditioning expenses from a single platform.

  • Enhanced Efficiency. By enabling UCMs to perform all reconditioning approvals within VINCUE, we eliminate the need for them to jump between VINCUE and Rapid Recon. This seamless experience boosts productivity and ensures that UCMs can focus on their core responsibilities.

  • Improved Communication. The service department operates within Rapid Recon, while the UCM lives in VINCUE. This integration fosters better communication and collaboration between these teams, leading to more efficient reconditioning processes.

  • Unified Operations. The integration represents a significant step towards marrying fixed and variable operations, allowing dealerships to operate as a cohesive unit. This unified approach enhances overall dealership performance and customer satisfaction.

Why this Partnership Matters

Our partnership with Rapid Recon marks a significant milestone in our mission to leverage the strengths of other powerful platforms to provide VINCUE customers with cutting-edge tools that maximize operational efficiency. By integrating real-time visibility, streamlined approval processes, and improved communication, we are empowering dealerships to manage reconditioning processes more effectively.

We are excited about the positive impact this integration will have on our dealer partners and look forward to continuing to innovate and support their success.

VINCUE + Rapid Recon

Schedule a Demo

If you’re already a VINCUE dealer, talk to your Performance Manager about getting Rapid Recon added to VINCUE.

If you’re not already a VINCUE dealer, Schedule a Demo today to see how fixed and variable ops can work together seamlessly.

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