South Dade Auto Group: Driving Efficiency and Results

South Dade Auto Group, which operates three stores, was struggling with inefficiencies in its used-vehicle operations. The team was experiencing a slow inventory turn rate of about 8 times per year, and vehicles were taking anywhere from 8 to 10 days, sometimes up to 30, to become sale-ready.

These delays were largely due to a lack of visibility and communication across departments like the BDC, service, and sales. Their appraisal process was fragmented and required toggling between multiple platforms, while getting vehicles listed online took extra time because photos had to be manually staged and edited for quality.

To streamline operations, South Dade implemented VINCUE's Vehicle Lifecycle platform. By integrating Rapid Recon, they significantly reduced the time it took to get vehicles front-line ready. The platform also unified data access across departments, eliminating the need for constant check-ins and phone calls.

VINCUE's MaxOffer integration transformed the appraisal process, allowing team members to evaluate vehicles on the spot with permission-based access. Additionally, the built-in AI background removal tool sped up the listing process by automatically cleaning up vehicle photos, saving time and resources.

After implementing VINCUE, South Dade's inventory turn rate skyrocketed from around 8 to 23 times per year, an almost 300% increase. Their time-to-line dropped dramatically from roughly 10 days to just 3.6. The entire team, from sales to service, became more aligned and efficient, working from the same real-time data and insights.

Appraisals became faster and more consistent, and the dealership's online listings now feature clean, professional photos without the need for manual editing. The overall result has been smoother operations, faster sales cycles, improved employee collaboration, and a better customer experience.