Connected Systems, Connected Sales: DriveCentric + VINCUE Live Webinar

VINCUE teamed up with our partners at DriveCentric for a packed live session featuring two industry pros from Jack Kain Ford: General Manager Bob Kain and General Sales Manager David Griffith. Hosted by Shawn Goebel, Product Owner at DriveCentric, with insights from Danny Zaslavsky, VINCUE President & Co-Founder — the session centered around one simple truth:

Dealers are done juggling disconnected systems — and now, they don’t have to.

For years, CRM activity lived in one silo, inventory data lived in another, and sales teams were somehow expected to connect the dots manually. This webinar shows what’s possible when those dots finally connect in real time.

Both platforms, DriveCentric and VINCUE, were built to solve major dealership problems from the ground up.

DriveCentric is a CRM purpose-built for the automotive industry, modern, intuitive, and designed for today’s digital showroom. It brings native AI capabilities, in-platform video, real-time OEM integrations, and a built-in desking tool into one seamless experience. The platform gives full visibility to leadership and sales teams, making it fast, transparent, and built to maximize every opportunity.

VINCUE, on the other hand, was created to deliver true supply chain management to automotive retail. It began with appraisal and expanded into full inventory management, new car pricing and incentives, and used car management. Today, VINCUE considers itself a vehicle lifecycle management platform, giving dealers full visibility and control from acquisition to merchandising to retailing. One of VINCUE’s core strengths is true omni-channel acquisition, spanning private-party, service drive, auction, and beyond, giving dealers a complete, data-driven approach to acquiring and managing inventory throughout its entire lifecycle.

Dealers already know the pain points, because they live them every day: Disconnected systems slow everything down. Shawn highlights a key stat: 60% of dealerships plan to consolidate or replace at least one major software tool in 2025 because existing solutions simply don’t work well together.

That disconnect creates a cascade of problems: double entry, lost notes, outdated inventory feeds, delayed follow-up, frustrated customers, and even more frustrated sales teams.

Bob from Jack Kain Ford says it best: “It used to be cumbersome to pull data. Now it’s instantaneous.”

The old way simply can’t keep up with how fast customers move today.

The DriveCentric x VINCUE partnership fixes the root problem — by syncing the systems dealers rely on most.

Inside DriveCentric: Salespeople can instantly push or pull an appraisal from VINCUE. No copy/paste. No delays. No re-entry. Just a seamless, real-time handoff. This creates faster workflows, more accurate deal structures, and more confident sales teams.

Inside VINCUE: The integration unlocks one of VINCUE’s most powerful tools: Re-Engage.

Danny explained it like this: Dealers are taught to “work the customer.” But really? They’re working the car.

The 80/20 rule proves it: 20% of your inventory gets 80% of your traffic

Meanwhile, aged units sit, lose gross, and stall your turn Re-Engage flips that dynamic.

With the integration:

• Every unsold customer lead is automatically ingested into VINCUE
• Dealers can see 30/45/60-day demand on similar vehicles
• Active, sold, and lost customers are surfaced at the point of appraisal
• Teams can call customers before the vehicle is even online

It’s smarter, faster, and built around true demand visibility. As Danny said: “This gives you leads before you have leads.”

When CRM and inventory tools finally operate as one, everything changes. As Shawn highlighted, dealers see a 30% increase in customer follow-up with full integration, leading to faster engagement, a better customer experience, revived opportunities, and more profit captured earlier in the lifecycle. It eliminates blind spots, reduces missed chances, and delivers the kind of workflow automation dealers have been asking for: fewer logins, fewer tasks, and one connected ecosystem built to help teams win.

With DriveCentric and VINCUE working together, teams get:

• Real-time inventory + CRM sync so salespeople always know what’s actually available
• One connected view of every deal, from first contact through desking and trade
• Eliminated double entry, cutting minutes and headaches from every workflow
• Faster follow-up and smarter re-engagement, because data moves as fast as customers do

This is the kind of workflow automation dealers have been asking for — not more logins, but fewer. Not more tasks, but better ones. Not more systems, but one ecosystem built to help teams win.

And that’s exactly what this integration delivers.