Buy Center Pro Is Now Available for All Tekion Dealers

Buy Center Pro is now available for every dealer running both VINCUE and Tekion. If your store is on Tekion, the VINCUE and Tekion integration is live, and Buy Center Pro is ready to activate, bringing Service Lane Acquisition and Benjamin Conversational AI to the two departments that have never worked from the same playbook.

Tekion is your system of record. VINCUE is your system of advantage. Buy Center Pro is where they meet.

Every month, customers you already earned quietly leave. They roll through your service drive with known history, local, serviced by you, and then trade or replace somewhere else, because nobody put a value on their car while you had them.

That gap isn’t a sales problem or a service problem. It’s a structural one. Dealerships run a Variable department and a Fixed Ops department, and for decades those two sides have spoken different languages and seen the same customer differently. Fixed Ops sees a repair order. Variable sees a deal. The customer sees neither, and drifts.

Service lane acquisition strategies have failed for the same reason for years: they ask two departments that don’t share data to somehow share a customer. Buy Center Pro changes the inputs. It connects your service data, your buy plan, and your customer equity into one workflow, so the opportunity is in front of the right person before the customer drives away.

Buy Center Pro works both sides of the service lane at once: the customer and the inventory.

On the inventory side, it turns your service drive into a predictable, cost-efficient sourcing channel, with known, local, serviced-by-you vehicles acquired at trade money instead of auction money.

On the customer side, it catches the trade or upgrade moment while the customer is still yours, rewarding the visit and keeping the relationship you already paid to acquire.

Here’s the flow inside VINCUE:

This is loyalty-led, not service-led or sales-led. Win the customer, and you win both the sale and the car.

VINCUE and Tekion built a true bi-directional integration, with no middleware, no batch uploads, and no swivel-chairing between systems. The market and inventory intelligence of VINCUE combines with the customer and deal data in Tekion to produce real values and real offers, kept in sync in real time.

With Buy Center Pro on Tekion, your team gets:

Because your store is on Tekion, the integration is already live. You’re activating a feature, not building a connection.

Most service-drive tools send a templated message and hand off. Benjamin was built differently, from the word tracks of high-performing salespeople and shaped by observing real stores, not generic chatbot data. He knows the car, the history, and the equity. He can run lease and finance numbers, restructure the deal around what the customer actually needs, and book a test drive around an appointment the customer already has.

The rest just text. Ours thinks.

Your store is already on Tekion, so the integration is live and Buy Center Pro is ready to turn on. Current VINCUE and Tekion dealers can contact your Account Manager to activate Buy Center Pro. New to VINCUE? Schedule a demo and see Buy Center Pro running on your Tekion data.