Sprint to the Customer with Re\\Engage Across VINCUE

Published On: December 19th, 2024Categories: #TeamVINCUE, News & Announcements, TechnologyTags:
VINCUE Product Manager

Josh Van Auken

The Problem

Unsold leads can slip through the cracks after missing out on vehicles they were interested in. Meanwhile, these same leads could be a perfect fit for similar vehicles entering the dealership’s inventory. Without a streamlined way to reconnect with these leads, opportunities are lost, and vehicles may sit longer on the lot.

The Functional Solution

A system is needed that matches unsold leads with vehicles entering the dealership’s ecosystem—whether during appraisals, acquisitions, or inventory management—and empowers dealers to immediately notify those leads. The solution must integrate with workflows across multiple platforms to ensure no opportunity is overlooked, and customer re-engagement happens at the right moment.

The VINCUE Solution

Re\\Engage is the ultimate tool to bridge the gap between unsold leads and new opportunities. With its enhanced functionality, Re\\Engage now works seamlessly across several critical locations in VINCUE, including:

  • Auction Results

  • Used Inventory Page

  • Vehicle Buying Center

  • Inbound Leads

  • Appraisal List

  • Inventory Log

  • Acquisition Log

Here’s how it works:
Appraisal: When you appraise a vehicle—whether in the Vehicle Buying Center, auction run-lists, or elsewhere—Re\\Engage immediately identifies any unsold leads matching the vehicle’s profile.
Inventory: When the vehicle is acquired, you can instantly queue messages to those unsold leads directly from VINCUE, ensuring they know the vehicle they’ve been waiting for is available.

The Value of VINCUE

With Re\\Engage, you can Sprint to the Customer, leveraging the power of automation and real-time data to:

  • Increase Sales Velocity: Quickly reconnect with unsold leads who are already primed for the inventory entering your dealership.

  • Maximize ROI: Every appraisal and acquisition becomes an opportunity to drive more sales, minimizing wasted leads and idle vehicles.

  • Enhance Customer Experience: Build stronger relationships by proactively offering solutions tailored to their previous interests.

  • Save Time: Automated messaging from VINCUE keeps your team focused on selling, not manual follow-ups.

Re\\Engage is more than a feature; it’s a strategic advantage in turning leads into sales. With its expanded integration across VINCUE’s platform, you’ll never miss an opportunity to connect inventory to interested buyers at just the right time.

See it LIVE at NADA 2025

Get a demo of this feature and all our latest product releases live at VINCUE Booth 7334 for NADA Show 2025 in New Orleans, LA.

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