Recent Dealer Resources
VINCUE Frequently Asked Questions
Our Ledger-ndary Accounting Team is here to help! Get in touch through our Contact VINCUE page.
Don’t panic, it’s a real simple fix. You can click on “Forgot Password” on your login screen at pro.vincue.com, or you contact support for more help.
VINCUE typically releases new software at least once a month, including new features, enhancements, and bug fixes. On top of that, over half of each release is dedicated to dealer-requested updates!
Any updates related to your licensed solutions (i.e. Inventory Core v. VBC) are released to you for no additional charge. That means if we release a new feature related to Appraisals – and you have Market Pricing & Appraisal – you have full access to that feature included in your current price. If we release a new acquisition feature and you have VBC, that will be available to you immediately.
That’s our commitment to you, #ByDealersForDealers.
VINCUE is a modern and intuitive platform, and we’re constantly improving our user experience and dealer services, including Onboarding, Training, Performance Management, and Support. Most dealers are able to adopt and transition to VINCUE successfully within the first month of Onboarding.
That said, migrating away from any legacy system to a new system does pose challenges to existing team members and processes. We expect our dealers to work with us to make sure they are setting their entire dealership up for success with VINCUE.
Not exactly. Believe it or not, he’s been a bit hard to lock down for endorsements lately.
VINCUE was built by dealers for dealers. No faceless conglomerate here, our company was formed by a small group of automotive industry guys and software nerds wanting to build a better inventory operations platform.
It’s still that same team (with some new friendly faces) that’s working to bring you the best possible technology today. Visit our About VINCUE more about our history, information, and some of the folks behind VINCUE.
VINCUE delivers a premium product without the premium price tag. This is mainly due to the fact that VINCUE combines what has traditionally been multiple different software products into a singe platform. As a result, dealers who switch to our all-in-one platform regularly see their monthly software bills cut by 30-60%.
Since every dealership is different, we’ll want to connect with you to learn more about the unique challenges your operation faces. Our team will then deliver a customized solution that best fits your needs.