Book Values Matter, But… I first want to start off by saying that I understand certain book values are a vital part of your business. Depending on what part of the country you live in, getting a loan approved on a car is not possible without having an accurate NADA or KBB book-out within the …
Change is the Only Constant The automotive industry has weathered more changes than any other in the last one hundred years. That is something nearly everyone agrees upon. There are literally endless articles about the “new automotive consumer”. Terms like customer journey, customer experience, or digital consumer appear in nearly every market strategy article written for dealers. And yet, overwhelming …
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